Kyler Wilson

Salem, UT · (801) 362-5351 · kylerw@gmail.com

A well-rounded technology professional with broad-based experience and hands-on skills in sales, pre-sales, database queries, programming, and development as well as customer facing support, and training.


Experience

Regional Vice President, Sales - Marquee & BPO Accounts

NICE CXone

  • Manage 7 direct reports covering 85+ largest named accounts and 250+ BPO accounts
  • Create and drive pipeline creation strategy

2020 - Present

Sr. Manager, Sales Engineering

8x8

  • Managed a team of CCaaS and UCaaS Sales Engineers

2019 - 2020

Sr. Manager, Sales Engineering

NICE inContact

  • Managed a total of 7 Sales Engineers including Subject Matter Experts, and Principal Sales Engineers
  • Developed and delivered trainings around key subjects and products or integrations

2018 - 2019

Principal Sales Engineer

NICE inContact

  • Engineered the two largest deals in NICE inContact’s history totaling over $7.2M ACV
  • First Sales Engineer to close over $12M ACV in a calendar year
  • Demoed to potential investors eventually resulting acquisition of inContact
  • Met quota each year in the role

2014 - 2018

Multiple Roles

ArbiterSports

  • Wore multiple hats to address the growing needs in a small, startup environment
  • Acted as elevated technical support to ensure customer success
  • Worked as an Application Developer to expand capabilities around RefPay solution for payment capture
  • Managed a subset of products and drove vision and development of the solution and roadmap
  • Participated in sales efforts through prospecting, engagement, and technical deep dives and solutioning

2006 - 2014

Education

Brigham Young University

Bachelor of Science
Information Systems, Computer Science Minor

University of Utah

Awards & Certifications

  • Customer Centric Selling - Certified
  • President's Club - x5
  • Top Pre-Sales Engineer - x3